Internet and VoIP Telephony Services

Open Closing: 22 Sep 2026 at 12:00 Published: 26 Aug 2026

Overview

Summary

Provision of a 100Mbps Internet link with a 50Mbps backup and a VoIP telephony solution for 150 extensions over 36 months. This tender aims to enhance communication and connectivity for municipal operations.

Detailed Description

The tender seeks a qualified service provider to deliver a robust internet connectivity solution, comprising a primary 100Mbps symmetrical internet link and a 50Mbps backup link, ensuring high availability and reliability. Additionally, the provider will implement a VoIP telephony system capable of supporting 150 extensions, including features such as call forwarding, internal dialing, and reporting capabilities. The successful bidder will be responsible for the design, installation, configuration, and ongoing support of these services, ensuring seamless integration with existing infrastructure.

The project duration is set for 36 months, during which the service provider must guarantee a minimum service availability of 99.5%. The VoIP solution should include necessary hardware, licenses, and 24/7 monitoring support. This initiative is crucial for improving communication efficiency within the municipality, ultimately enhancing service delivery to the community. Bidders must demonstrate experience in similar projects and provide a comprehensive implementation plan to meet the municipality's requirements.

Suitable Businesses

This tender is suitable for telecommunications companies, IT service providers, and firms specializing in internet connectivity and VoIP solutions with proven experience in municipal or large-scale implementations.

Documents

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