The IDC seeks proposals for a cloud-based Computerised Maintenance Management System (CMMS) to enhance facilities management. Key requirements include system configuration, ongoing support, and user training.
The Industrial Development Corporation (IDC) is inviting proposals for the supply, configuration, and support of a cloud-based Computerised Maintenance Management System (CMMS). This system will facilitate efficient facilities management by enabling streamlined operations, improved customer experience, and enhanced service and maintenance management of IDC premises. The selected service provider will be responsible for delivering the solution in phases, including helpdesk, maintenance, inspection management, and asset tracking functionalities, along with comprehensive training for IDC staff.
The CMMS must support functionalities such as call logging, work order management, preventive and corrective maintenance scheduling, compliance management, and contract lifecycle management. Additionally, it should integrate with existing IDC systems and support mobile capabilities for on-site inspections and asset tracking. The successful bidder will provide ongoing support for a period of three years post-implementation, ensuring that the IDC can leverage the full benefits of the system while maintaining operational efficiency.
This tender is suitable for IT companies specializing in cloud-based solutions, software development firms with experience in maintenance management systems, and service providers capable of delivering comprehensive training and support services.