This tender has closed on 20 October 2026.

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Insurance Operations Review Services

Closed Closing: 20 Oct 2026 at 14:00 Published: 9 Oct 2026

Overview

Summary

The Land Bank seeks quotations for a comprehensive review of its Credit Life Policy Administration, focusing on premiums and claims management. This project aims to enhance operational efficiency and compliance.

Detailed Description

The Land Bank of South Africa is inviting qualified service providers to submit quotations for a detailed review of its Insurance Operations, specifically targeting the Credit Life Policy Administration. The scope of this review includes an assessment of policy administration processes, premium collection accuracy, claims management, and compliance with internal policies and regulatory requirements. The review period will cover transactions from October 2025 to June 2026, and the successful bidder will be expected to provide actionable insights and recommendations to improve operational effectiveness.

Key objectives of the review include evaluating the structure and resourcing of the Operations Function, identifying any breaches in policy administration, and ensuring that all premiums recognized are valid and complete. The service provider will utilize a risk-based sampling methodology and must adhere to the Land Bank's Internal Audit methodology throughout the engagement. This project is anticipated to last approximately two months, commencing upon finalization of the procurement process, with an emphasis on delivering a comprehensive audit report that includes findings and management responses.

Suitable Businesses

This tender is suitable for auditing firms and consulting companies with experience in insurance operations, particularly those with a focus on internal audits within the financial services sector. Businesses must demonstrate proven experience in policy administration and claims management.

Documents

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Document 2
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Free account · plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Location & Address

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Free account · plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Contact Information

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Phone
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Free account · plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Special Conditions

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Free account · plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

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