This tender has closed on 20 October 2026.
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The Land Bank seeks quotations for a comprehensive review of its Credit Life Policy Administration, focusing on premiums and claims management. This project aims to enhance operational efficiency and compliance.
The Land Bank of South Africa is inviting qualified service providers to submit quotations for a detailed review of its Insurance Operations, specifically targeting the Credit Life Policy Administration. The scope of this review includes an assessment of policy administration processes, premium collection accuracy, claims management, and compliance with internal policies and regulatory requirements. The review period will cover transactions from October 2025 to June 2026, and the successful bidder will be expected to provide actionable insights and recommendations to improve operational effectiveness.
Key objectives of the review include evaluating the structure and resourcing of the Operations Function, identifying any breaches in policy administration, and ensuring that all premiums recognized are valid and complete. The service provider will utilize a risk-based sampling methodology and must adhere to the Land Bank's Internal Audit methodology throughout the engagement. This project is anticipated to last approximately two months, commencing upon finalization of the procurement process, with an emphasis on delivering a comprehensive audit report that includes findings and management responses.
This tender is suitable for auditing firms and consulting companies with experience in insurance operations, particularly those with a focus on internal audits within the financial services sector. Businesses must demonstrate proven experience in policy administration and claims management.
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