Request for quotations to develop a cloud-based multilingual Large Language Model (LLM) platform for local government, supporting at least three South African vernacular languages. The platform aims to enhance communication, marketing, and customer service across municipalities.
The South African Local Government Association (SALGA) is seeking quotations for the development of a customizable, cloud-based multilingual Large Language Model (LLM) platform. This platform will facilitate cross-municipal processes in marketing, communication, and customer service, ensuring that it supports at least three South African vernacular languages in addition to English. The successful bidder will be responsible for the design, development, and deployment of the platform, which must be compliant with relevant data protection standards and capable of integrating with existing local government data systems.
Key requirements include the ability to ingest, process, and securely manage local government data, as well as employing AI/ML models tailored to municipal needs. The platform should also feature robust user access controls, comprehensive audit trails, and mechanisms for continuous improvement of language models. Bidders must demonstrate proven experience in developing multilingual AI platforms, particularly for public sector applications, and must be able to deliver the solution within a six to eight-week timeframe. This initiative is crucial for enhancing service delivery and ensuring effective communication within diverse communities.
This tender is suitable for technology companies specializing in AI/ML development, particularly those with experience in multilingual platforms and public sector solutions. Businesses with a proven track record in cloud-based software development and data integration for local government applications are encouraged to apply.