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Buy nowThis tender seeks a service provider for IT services and maintenance of data centres supporting live capture and smart ID card applications for a period of three years. Key requirements include 24/7 support and compliance with government ICT standards.
The Department of Home Affairs is inviting bids for the provision of IT services and technical expertise to support and maintain its data centres, which are crucial for live capture and smart ID card functionalities. The successful bidder will be responsible for preventative and corrective maintenance, monitoring of servers and storage, and ensuring the availability and security of critical systems. This contract spans three years, with an option to extend for an additional two years based on performance. The scope includes compliance with government ICT standards, disaster recovery support, and the provision of specialized technical skills for troubleshooting and operational support.
Bidders must demonstrate experience in managing similar IT infrastructure and provide a comprehensive proposal detailing their approach to maintaining high availability and operational continuity. The services are essential for the Department to deliver efficient civic and immigration services, and the successful bidder will play a key role in ensuring the stability and performance of the underlying ICT environment. This tender represents an opportunity for businesses with expertise in data centre operations, IT support, and systems management to contribute to a significant government initiative.
This tender is suitable for IT service providers, data centre management firms, and companies with expertise in technical support and maintenance of critical infrastructure. Businesses with a proven track record in government contracts and compliance with ICT standards are encouraged to apply.