The Trans-Caledon Tunnel Authority seeks a service provider for Employee Assistance Program (EAP) services over a 36-month period. Key requirements include comprehensive wellness support, legal advisory services, and trauma counseling for approximately 230 employees.
The Trans-Caledon Tunnel Authority (TCTA) is inviting bids for the provision of Employee Assistance Program (EAP) services for a duration of 36 months. This initiative aims to enhance employee wellness through a range of services, including face-to-face and virtual counseling, critical incident management, and legal advisory services. The successful bidder will be responsible for delivering comprehensive support tailored to the needs of approximately 230 employees, ensuring a safe and healthy work environment.
The scope of work encompasses various wellness services such as annual wellness days, health awareness sessions, and rehabilitation counseling for substance abuse. Additionally, the service provider must demonstrate experience in managing absenteeism, incapacity, and disability, as well as providing conflict resolution and relationship counseling. The program will be delivered on a utilization-based model, allowing employees to access services voluntarily in alignment with their individual and organizational needs. TCTA expects the selected provider to have national coverage to facilitate service delivery across all provinces.
This tender is suitable for businesses specializing in employee wellness, mental health services, legal advisory, and health promotion. Companies with a proven track record in providing comprehensive EAP services to organizations of similar size and scope are encouraged to apply.
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