Appointment of a service provider to deliver a fully managed SD-WAN (software-defined wide area network) solution for five years, tendered by the National Health Laboratory Service. Closes 3 December 2026.
The National Health Laboratory Service (NHLS) is seeking a service provider to supply a fully managed software-defined wide area network (SD-WAN) solution under tender RFB157/25/26. The contract term is five years. SD-WAN uses software to centrally manage and route network traffic across multiple connection types, such as fibre, wireless, and leased lines, which can improve connectivity, performance, and resilience across an organisation's sites. A fully managed model typically means the provider handles design, deployment, configuration, monitoring, maintenance, and support on the client's behalf, rather than the client managing the network in-house.
The tender is supported by a bid document and a pricing schedule (Annexure B), which indicates that bidders must submit pricing in the prescribed format. The detailed technical specifications, service levels, evaluation criteria, eligibility requirements, and compliance obligations could not be extracted from the supporting documents. Interested bidders should therefore obtain and review the full bid document from eTenders before deciding whether to bid, as these details will determine the specific scope, deliverables, and conditions of the contract.
As a contract with a public health entity, the appointment is expected to be subject to South African public procurement requirements, including the Preferential Procurement Policy Framework Act, B-BBEE considerations, and tax clearance and compliance checks. The stated status of this listing is "draft," so prospective bidders should confirm that the tender is open and that the closing date of 3 December 2026 remains valid before preparing a submission.
Suited to ICT and network service providers, telecommunications companies, managed service providers (MSPs), and system integrators with proven experience in SD-WAN design, deployment, and managed network operations, particularly in large or multi-site environments. Businesses with experience in public sector or healthcare-related contracts, and those able to meet South African public procurement and B-BBEE requirements, are likely to be well placed. Bidders should confirm eligibility and technical requirements in the full bid document before applying.
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