Travel Agency Panel Services

The Inkosi Langalibalele Local Municipality is inviting bids for the establishment of a panel of travel agencies to deliver travel management services over a three-year period. The selected agencies will be responsible for arranging domestic and international flights, accommodation, car rentals, and shuttle services, ensuring cost-effective solutions tailored to municipal needs. Agencies must demonstrate a minimum of five years of operational experience and provide evidence of registration with recognized travel associations such as ASATA or IATA.

Bidders are required to submit comprehensive proposals that include their methodologies for service delivery, customer service policies, and corporate benefits available to the municipality. The evaluation will focus on functionality, with a minimum score of 70% required for inclusion in the panel. Successful bidders will be expected to provide timely quotations, handle bookings and cancellations efficiently, and maintain high standards of customer service throughout the contract duration. This tender represents an opportunity for established travel agencies to partner with a local government entity, enhancing their visibility and contributing to public sector service delivery.