Office Cleaner Recruitment and Placement Services

The National Lotteries Commission (NLC), a public entity in South Africa, is seeking a recruitment service provider to source, vet, and place office assistants (cleaners) across all nine provincial offices and its Head Office for a period of twelve months. The placements are needed as relief labour when permanent office assistants and cleaners are unavailable due to incapacity. The service provider is responsible for finding suitable candidates, paying them at least the NLC's prescribed rate for office assistants, and invoicing the NLC for the placement. The NLC will induct placed staff and provide the necessary tools of trade. Placements may be short-term or longer, and the NLC has advised that a request for placement will be made as soon as a need is identified, with a minimum lead time of 24 hours.

The core deliverables are professional, efficient cleaning services that maintain a clean and healthy office environment. Placed staff will be expected to clean the reception area before 08:00 each morning, sweep, mop, and polish floors daily, empty and dispose of office waste, manage paper recycling, check and clean bathrooms twice daily, clean the kitchen twice daily, dust furniture weekly, vacuum carpets at least twice a week, service the boardroom for meetings, clean internal windows quarterly on a rotational basis, and prepare tea and coffee for meetings and workshops. Timesheets must be completed and signed daily and submitted to the Recruitment Office and the relevant Provincial Office, and the service provider must work closely with the NLC's Human Capital Division, Facilities Unit, and Provincial Offices. External window cleaning is handled separately by another contractor.

To qualify, the service provider must submit three contactable reference letters, dated within the last five years, on client letterhead confirming previous provision of office cleaning staff. Each candidate presented must hold a minimum Senior Certificate (Matric) and have at least one year of office cleaning experience, and the provider must present a minimum of three candidate CVs with reference letters for each placement request. Mandatory compliance includes membership of the Bargaining Council for the Contract Cleaning Service Industry (BCCCI) or the African Professional Staffing Organisation (APSO), CSD registration with a valid tax-compliant status, a B-BBEE certificate or sworn affidavit, and completed Standard Bidding Documents (SBD1, SBD4, SBD6.1, and SBD 6.1 forms). Bids are evaluated on an 80/20 basis, with 80 points for price and 20 points for specific goals, which include black, women, youth, and disability ownership. Pricing is submitted per employee using a daily and monthly rate, plus a management fee expressed as a percentage of the monthly rate, with VAT at 15%. The NLC's pricing schedule shows a reference rate of R531.84 per day and R11,525 per month per office assistant. Bids must be submitted through the eTenders portal by 11:00 on 12 November 2026 and remain valid for 120 days.