Cleaning services for Frere Tertiary Hospital in Buffalo City Metro over 36 months. The contractor must supply 35 daily cleaners and protective clothing, following infection-control-approved practices. Open to experienced cleaning firms.
The Eastern Cape Department of Health has invited bids for the rendering of cleaning services at Frere Tertiary Hospital in Buffalo City Metro (BCM), East London, for a period of 36 months. The hospital is a tertiary facility where high standards of hygiene and infection control are essential on a daily basis. The successful contractor will provide a team of 35 cleaners working daily from Monday to Sunday, from 08:00 to 17:00, with shifts arranged as operational needs require. Cleaners must be on site at all times, so the contractor is responsible for arranging backup staff and for supervising the cleaners throughout the contract. Cleaners must wear personal identification tags showing the company name and the hospital name, and the team should show a fair gender distribution.
The scope covers office areas, outpatient areas, theatres, ward areas, public areas, stairways and lifts, as well as specialist cleaning such as periodic cleaning of walls and ceilings in theatres, aseptic suites, wards and ward kitchens. All cleaning agents and practices must be approved in writing by the hospital's infection control division and may need to change during the contract. Materials must meet specified SABS and CKS standards, including toilet soap (SABS 237 and 238), disinfectants (SABS 47, 643, 1032), floor finishes (SABS 1224, 1042, 525 and Code of Practice 0170) and waste bags (CKS 460). The contractor supplies human resources and protective clothing only, including black polycotton conti suits, white golf shirts, black aprons, safety shoes and socks. The facility provides all equipment, cleaning materials, consumables, toilet rolls, paper towels and disposable plastic bags. Contractors must also provide a contingency plan to ensure uninterrupted service during strikes and staff absence, and a comprehensive training programme for all staff.
Evaluation uses the 80/20 preference point system, with 80 points for price and 20 points for specific goals. Specific goal points cover historically disadvantaged individual ownership, women, youth, persons with disabilities, military veterans and BCM locality ownership. Bidders must be tax compliant and registered on the Central Supplier Database, must submit a VAT-inclusive pricing schedule, and must be prepared to provide a performance security within 30 days of award. Bids are valid for 120 days, and 100 percent local workforce is required for the facilities in each area. For businesses, this tender offers a long-term, stable contract with a government health institution, but it requires strong workforce management, infection control competence, and compliance with strict procurement and tax requirements.
This tender suits established cleaning and facilities management companies with experience in hospital or healthcare environments, particularly those with a strong infection control track record. Businesses should have the capacity to recruit and supervise about 35 cleaners on a seven-day rotating roster, provide backup staff, and deliver a training programme. Companies with a local workforce in Buffalo City Metro, or those that qualify for the BCM locality, historically disadvantaged, women, youth, disability or military veteran ownership points, will be more competitive. Small and emerging firms may apply individually or through a joint venture or consortium with a company that has hospital cleaning experience. Bidders must be tax compliant, registered on the Central Supplier Database, and able to provide a performance security and VAT-inclusive pricing.
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