Sasria seeks information from qualified service providers for a Unified Telecommunications Solution, focusing on IP telephony and contact center capabilities. Responses will inform future procurement strategies.
Sasria SOC Limited is issuing a Request for Information (RFI) to gather insights on Unified Telecommunications Solutions, specifically in the areas of IP telephony and contact center technologies. The organization currently operates an Avaya-based environment and aims to explore various deployment models, functional capabilities, integration options, and support arrangements available in the market. This RFI is a crucial step in understanding the landscape of telecommunications solutions to enhance Sasria's operational efficiency and service delivery.
Qualified service providers are invited to submit detailed information regarding their technologies, implementation approaches, and commercial structures. Key requirements include proof of registration on the National Treasury Centralized Supplier Database, a comprehensive company profile, and a pricing schedule to facilitate an understanding of the costing elements involved. The information gathered will assist Sasria in shaping a Request for Proposal (RFP) and ultimately guide the procurement of a solution that meets its business needs effectively.
This tender is suitable for telecommunications companies, IT service providers specializing in unified communications, and firms with expertise in IP telephony and contact center solutions. Businesses with a proven track record in these areas are encouraged to apply.
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