Amatola Water seeks experienced service providers for hosting and professional support services over a five-year period. Key requirements include secure cloud solutions, email security, and 24/7 support.
Amatola Water is inviting qualified service providers to submit bids for the supply and provision of hosting services and professional support services for a duration of five years. The scope includes essential ICT services such as domain hosting, email archiving, secure VPN access, cloud backup solutions, and internet connectivity. Service providers must ensure high availability and security of hosted services, with a commitment to 99% uptime and rapid response times for support requests.
The successful bidder will be responsible for implementing a comprehensive ICT infrastructure that supports Amatola Water's mandate to deliver potable water services in the Eastern Cape. This includes providing necessary hardware, managing ongoing support, and ensuring compliance with security standards. The contract will require a robust project management approach, with clear deliverables and timelines to ensure seamless service delivery throughout the contract period.
This tender is suitable for established ICT service providers with experience in hosting, cloud solutions, and professional support services. Businesses that can demonstrate compliance with security standards and have a proven track record in managing similar contracts are encouraged to apply.
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