Supply, implementation, configuration and ongoing management of a Human Risk Management and Security Awareness solution for South African Airways. Covers platform deployment and continuous staff security awareness programmes. Closes 12 November 2026.
South African Airways (Pty) Limited has issued a Request for Quotation (RFQ GSM085/2026) for the supply, implementation, configuration and ongoing management of a Human Risk Management and Security Awareness solution. The requirement is for a complete, managed capability: the supplier must provide the solution, deploy and configure it within the organisation, and manage it on an ongoing basis. The tender sits under information service activities and focuses on reducing security risk arising from employee behaviour through structured human risk management and continuous security awareness. Detailed technical specifications, user volumes, service levels, deliverables and evaluation criteria are contained in the RFQ document (GSM085-2026), which was not available in the extracted content reviewed here, so interested bidders should consult that document directly before responding.
The supporting documents set out the administrative and contractual conditions that apply. Bidders must complete the vendor application form (Annexure 1, AP Form 07), which requires bank confirmation, a valid SARS tax clearance certificate, a current B-BBEE certificate or affidavit, and a CSD registration report. Bidders must also complete the Standard Bidding Document declaration (SBD 4) covering employment by an organ of state, related-party interests, independent bid preparation and anti-collusion undertakings. Failure to disclose all linked CSD-registered companies may lead to disqualification. Under the SAA General Conditions of Contract, a successful bidder must provide a performance security within 30 days of award, and the contract is subject to a warranty period, penalties for late performance, a limitation of liability capped at the total contract price, and standard provisions for termination, dispute resolution (mediation before litigation) and force majeure. Payment is made in Rand, normally within 30 days of a valid invoice, and no contract will be concluded with a bidder whose tax affairs are not in order.
For the buyer, the expected benefit is a measurable reduction in human-driven security incidents, such as phishing, credential misuse and unsafe data handling, supported by a managed programme that remains current over the contract term. For suppliers, the opportunity offers a multi-year managed service relationship with a large national carrier, provided they can demonstrate a compliant solution, sound implementation capability and reliable ongoing support. The closing date is 12 November 2026. Bidders should confirm all requirements, pricing formats and submission instructions in the RFQ before submitting.
Suitable for South African cybersecurity firms, security awareness and human risk management solution providers, managed security service providers (MSSPs), and ICT integrators with experience deploying and managing security awareness platforms at enterprise scale. Applicants must be registered on the National Treasury Central Supplier Database (CSD), hold a valid SARS tax clearance certificate, and have a current B-BBEE certificate or affidavit, as the vendor application requires these. Local suppliers are the target of the attached local vendor application form. Businesses without experience in managed security services or without the ability to meet the performance security and contract conditions should carefully assess their suitability before bidding.
Starter gives you this tender's documents, requirements, location and buyer contacts, plus every new tender matched to your business, for R199/month.
Cancel anytime · No contract · Secure checkout by Paystack
See your matched tenders before you pay, then get their documents and buyer contacts straight away. Cancel anytime, no contract.
