OpenText Data Protector Licences and Support

The Department of Land Reform and Rural Development (DLRRD) has issued a three-year tender for the appointment of a service provider to supply additional OpenText Data Protector backup software licences and related support. The Office of the Chief Information Officer, which manages ICT service delivery for the department, requires the licences to expand its existing Data Protector backup solution. The licences support data recovery and load balancing across the department's storage environment, with the aim of improving operational efficiency and strengthening data security and integrity across its systems.

The scope of work covers the following. Year 1 includes Data Protector Enterprise Suite Base Licence (SW E LTU, quantity 1) with Business Support, an Add-on Capacity 1TB licence (quantity 234TB) with Business Support, and 1,200 hours of Micro Focus service hours on a time-and-material basis. Years 2 and 3 include further Data Protector Enterprise Suite Base Licences (quantity 235 each). Pricing must be submitted as a once-off licence payment for software and support across the three-year period, using the SBD 3.1 firm pricing schedule. Prices must include VAT and all costs, including travel and accommodation to the site, and must remain firm for the full contract period. Offers must remain valid for 120 days from the closing date. Bidders should note that the quantities in the Terms of Reference and the pricing schedule should be checked against each other before submission.

Mandatory requirements are strict. The service provider must be an authorised OpenText OEM/OSM partner or reseller of OpenText Data Protector backup software. It must provide an accreditation letter issued by OpenText in the name of the bidding entity, and DLRRD will verify these letters. Bidders who fail any mandatory requirement will be disqualified. Evaluation occurs in two stages. In the first stage, bids are scored on functionality, based on three reference letters from contactable corporate or government clients for which Data Protector software was supported. Bidders scoring at least 60 out of 100 proceed to a presentation. In the second stage, qualifying bids are scored 80 points for price and 20 points for specific goals under the 80/20 preference point system. Specific goals include HDI ownership, female ownership, disability, youth, and local SA-owned enterprise status, and each claim must be supported by documentary proof. The tender closes on 12 November 2026 at 11:00, no briefing session will be held, and bids must be submitted in a sealed envelope marked with the bidder's name, address, bid number, and closing date.