Employee Wellness Programme Services

The Public Service Sector Education and Training Authority (PSETA) is seeking a suitable service provider to deliver an Employee Wellness Programme for its staff over a three-year contract period. The tender is published under reference RFP/2021/001534 in the Services: Professional category. The supporting RFP document (RFP2021001534-EMPLOYEE WELLNESS.zip) is available for download, but its contents could not be extracted for this summary, so the specific deliverables, service levels, pricing requirements and evaluation criteria must be confirmed from the original document.

Employee wellness programmes in the public sector typically cover confidential counselling and psychosocial support, an Employee Assistance Programme (EAP) or referral service, health and wellness awareness campaigns, critical incident and trauma support, and periodic utilisation and trend reporting to the client. Bidders should expect the RFP to specify which of these components are required, the expected service hours and access channels (in person, telephonic, or digital), the qualifications and registrations required of practitioners, and the reporting formats and frequency. Any requirements relating to data confidentiality, POPIA compliance and the handling of employee information should also be checked in the RFP.

For the successful provider, a three-year appointment offers a stable, recurring revenue stream and the opportunity to build a long-term relationship with a national public sector training authority. Prospective bidders should verify the closing date and submission requirements carefully. The published closing date (13 November 2026) falls only one week after the publication date, and the listing is marked as draft, so the timeline should be confirmed with PSETA or the eTenders portal before preparing a bid.