Request for a virtual or online Microsoft Security Operations Analyst Associate training course and certification exam, delivered over five days, for the Road Accident Fund. Bidders must meet RAF security measures and POPIA data protection requirements.
The Road Accident Fund (RAF) is seeking a suitable service provider to deliver a virtual or online training programme and certification exam for the Microsoft Security Operations Analyst Associate qualification. The engagement runs for five days and covers preparation for Microsoft's security operations certification, which focuses on threat detection, investigation, and response using Microsoft security tools, including Microsoft Defender and Microsoft Sentinel. The request is categorised under Professional Services and is published as an RFQ (Request for Quotation) under reference PR10119304, with a closing date of 12 November 2026.
Because the training involves RAF staff and may give the provider access to RAF information, the tender includes a detailed Technical and Organisational Security Measures annexure. This requires the service provider to comply with the Protection of Personal Information Act (POPIA, Act 4 of 2013) and RAF requirements. Key obligations include protecting physical and digital records through controlled access, encryption of data in transit and at rest, strong authentication, need-to-know access, and a documented incident response plan. Providers must report any security incidents or data breaches to RAF promptly, impose confidentiality obligations on subcontractors, and ensure subcontractors meet the same standards. RAF reserves the right to audit compliance, conduct security screening or vetting of company directors and resources, and require a data protection agreement with any third party handling personal information. Some annexure requirements, such as lockable document storage and fire suppression, are written for physical records and should be reviewed for relevance to an online training engagement.
For the successful bidder, this tender offers a defined, short-duration contract with a government entity and an opportunity to demonstrate experience in cybersecurity training and certification delivery. Bidders should carefully review the full RFQ document, the standard bidding documents (SBD 6.1, SBD 4 and the revised SBD 4 annexure), and the bidder client reference requirements in Annexure B before submitting. These documents may contain eligibility, pricing, preference point, and compliance requirements that were not reflected in the summary above.
This tender is best suited to authorised Microsoft training providers, Microsoft Learning Partners, and IT training companies with accredited cybersecurity and Microsoft security curricula and experience delivering online certification exams. Providers should be able to deliver instructor-led virtual training, arrange the certification exam, and demonstrate POPIA-compliant data handling and cybersecurity practices. Cybersecurity consultancies and IT skills development firms with trainer capacity in Microsoft Defender and Microsoft Sentinel may also be relevant. Bidders should confirm their eligibility against the full RFQ, including any Microsoft partnership or accreditation requirements, tax compliance, CSD registration, and preference point criteria, before applying. Businesses without online delivery capability or existing POPIA-compliant security controls are unlikely to be competitive.
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