Appointment of accredited suppliers to supply and deliver 75 ICMS scanners, including 3 years of maintenance and support and a 5-year OEM warranty. Issued by the Department of Justice & Constitutional Development.
The Department of Justice & Constitutional Development (DoJ&CD) is seeking to appoint one or more accredited suppliers for the supply and delivery of seventy-five (75) ICMS scanners. The procurement is listed under Computer Equipment and is conducted as a request for quotation (RFQ 03 2026), facilitated through SITA as RFB 740. The scanners are intended for use within the Integrated Case Management System (ICMS), the case management platform used across the justice sector to manage criminal and civil court records and related processes.
The scope of the tender covers the full lifecycle of the equipment: procurement, delivery, and three years of maintenance and support following installation. Successful suppliers will also be required to provide a five-year original equipment manufacturer (OEM) warranty on the scanners, ensuring long-term hardware reliability and access to manufacturer-backed repairs. Bidders should expect to meet SITA accreditation requirements and the technical specifications set out in the tender document, which is available for download from the eTenders portal. Because the detailed document content could not be extracted for this summary, prospective bidders should review the full tender pack for specific technical specifications, delivery locations, quantities per site, service level agreements, pricing schedules, and compliance requirements.
For bidders, this opportunity offers a sizeable hardware supply contract with a multi-year support component, providing recurring revenue opportunities through maintenance and support. For the department, it aims to modernise court document-handling capacity by equipping courts and related offices with dedicated scanners that support digital case records. Interested suppliers should verify their accreditation status, confirm OEM partnerships or authorised reseller status, and ensure they can meet the closing date of 19 November 2026 with a complete, compliant bid.
Suppliers of computer hardware and document imaging equipment, authorised resellers or distributors of scanner OEMs, and IT service providers offering maintenance and support. Businesses must be SITA-accredited or able to qualify as accredited suppliers, and should have experience supplying government ICT equipment, logistics capacity for nationwide delivery, and a service network for three-year support obligations.
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