Debt Collection Services

Open Closing: 24 Nov 2026 at 11:00 Published: 2 Nov 2026

Overview

Summary

Appointment of service providers for debt collection services for SASSA's Limpopo Region over a 36-month period. Registered debt collection firms should review the bid document for requirements. Closing date: 24 November 2026.

Detailed Description

The South African Social Security Agency (SASSA) has issued tender SASSA-05-26-FIN-LP for the appointment of service providers to deliver debt collection services in its Limpopo Region. The contract is for a fixed term of three years (36 months). The tender is categorised under General Services and is currently listed as a draft. The supporting bid document, titled 'SASSA-05-26-FIN-LP Debt Collectors bid doc', was published alongside the notice, but its contents could not be extracted for this summary. The scope, evaluation criteria, pricing model, and compliance requirements should therefore be verified directly in the bid document before any submission.

Based on the tender title and category, the work involves recovering monies owed to SASSA in the Limpopo Region, which may include overpayments of social grants and other outstanding debts. Appointed service providers are expected to act on the agency's behalf in tracing debtors, contacting them, arranging repayment plans, and reporting on recovery performance. Because the appointment is a public-sector engagement, bidders can generally expect standard South African procurement requirements to apply. These typically include valid tax clearance, a registered Central Supplier Database (CSD) profile, B-BBEE certification, declarations of interest, and proof of relevant regulatory registration for debt collection activity. Some of these may be mandatory, and the bid document should be consulted to confirm exactly what is required.

For qualifying firms, the tender offers a multi-year revenue opportunity with a government agency and the stability of a three-year contract. It also gives credible public-sector experience that can support future bids. Prospective bidders should plan carefully: note the closing date of 24 November 2026, confirm that they meet all compulsory requirements, and ask any clarification questions through the official channels stated in the bid document. Bids that are incomplete or non-compliant with mandatory requirements are typically disqualified at the preliminary evaluation stage, so early preparation is important.

Suitable Businesses

Registered debt collection agencies and debt management firms with experience in public-sector or government debt recovery, particularly those with capacity to operate in Limpopo. Firms should hold valid tax clearance, a registered CSD profile, relevant B-BBEE status, and any regulatory registration required for debt collection in South Africa. Businesses without debt collection experience, or without the mandatory compliance documents, should review the bid document carefully before applying, as they are unlikely to meet the requirements.

Documents

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Location & Address

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Contact Information

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Briefing Information

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Special Conditions

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