Administrative Services for ETQA Unit (36 Months)

The Culture, Arts, Tourism, Hospitality and Sport Sector Education and Training Authority (CATHSSETA) invites bids from suitably qualified and experienced Temporary Employment Services (TES) providers to source, recruit, appoint and manage temporary administrative personnel for its Education and Training Quality Assurance (ETQA) Unit. The personnel will support CATHSSETA in carrying out functions delegated by the Quality Council for Trades and Occupations (QCTO), including accreditation, monitoring, verification, registration of ETD practitioners, certification, maintenance of the Learner Management Information System (CIMS), upload of learner data to the National Learner Records Database, and management of DQP and AQP functions. The contract runs for thirty-six (36) months and is governed by the NQF Act, 2008 and the Skills Development Act, 1998, as amended.

The appointed provider will coordinate qualification development meeting logistics, maintain filing and records, perform general administrative tasks, assist with matching and batching of stakeholder invoices, prepare and capture external integrated summative assessment results, distribute learner certificates to Skills Development Providers, and maintain daily attendance registers and activity reports. Deliverables include monthly performance reports on candidate performance and attendance, monthly progress reports from the Qualification Development Facilitator, and a replacement guarantee requiring a suitable replacement within ten (10) working days in the event of resignation or underperformance.

Evaluation is functionality-based and price-weighted under the 80/20 or 90/10 preference point system (Preferential Procurement Regulations, 2022). Functionality scoring rewards a detailed methodology and implementation plan, a project team comprising a Project Manager/Lead with NQF level 7 or higher qualifications and five administrators with NQF level 6 or higher qualifications and relevant SETA or administration experience, and at least five reference letters with purchase orders for similar projects no older than five years. Bidders must also supply tools of trade for all administrators, including five laptops with chargers and data cards, and provide a tax compliance PIN, valid B-BBEE certificate, CSD report, and company registration documents. Submissions are strictly electronic via the CATHSSETA Tender Portal, closing 11 November 2026 at 11:00, with a 120-day validity period and no briefing session.