The Water Research Commission seeks a service provider to supply, install, configure, test, train, commission and integrate an access security system at its Pretoria office, comprising CCTV cameras, access cards, palm vein biometric readers, boom gates and a web-based visitor management system. The contract includes a 24-month warranty followed by a 24-month maintenance and support SLA. Estimated value: up to R50 million.
The Water Research Commission (WRC), a national public entity established under the Water Research Act, is inviting bids for the appointment of a qualified service provider to design, supply, deliver, install, configure, test, train, commission and integrate a complete Integrated Security Management System (ISMS) at its office at The Innovation Hub, Lynnwood, Pretoria. The scope covers IP-based CCTV cameras for internal, perimeter and vehicle entrance monitoring; access control with card readers, contactless exit buttons and palm wave biometric readers across basement, ground and first-floor access points; two boom gates at entrance and exit; a card printing system generating 120 WRC-branded access cards; and a web-based visitor management kiosk with self-registration, induction, host notifications and visitor reporting. Supporting infrastructure includes a dedicated server with 5TB storage, a security control room with monitors and workstations, a key cabinet, UPS backup providing at least four hours of runtime, CAT6 and fibre cabling in galvanised tubing, and integration into a single management system with role-based access, audit logging and reporting.
Bidders must meet mandatory pre-qualification requirements, including PSIRA company and director certificates, a SAIDSA certificate, COIDA compliance, public liability insurance of at least R3 million, a bank rating from a recognised financial services provider, and a declaration from the access control software developer confirming accredited implementation partner status. Technical evaluation is weighted across company experience (40 points, supported by client reference letters), the designated project manager's qualifications and experience (30 points, including OEM training certification), and a detailed proposal and draft project plan (30 points), with a minimum threshold of 75%. Bidders must also attend a compulsory site briefing and submit a detailed bill of quantities. Evaluation follows the 80/20 preference point system, with 80 points for price and 20 points for specific goals (B-BBEE status level and women, youth or disabled ownership). Bids must be submitted online via the National Treasury eTender Portal, and the bid is valid for 120 days.
For the WRC, the project delivers a modern, auditable security environment with real-time monitoring, controlled access and digital visitor management. For the successful bidder, the tender offers a substantial multi-year opportunity covering installation, a 24-month warranty and an ongoing service level agreement for maintenance and support. Prospective bidders should review the specification carefully, confirm distances and site conditions during the compulsory briefing, and ensure all compliance documents are complete before the closing date.
This tender is suited to registered security integrators and ICT or electronic systems companies with proven experience in IP-based CCTV, access control and biometric systems, and in integrated security management. Applicants should hold PSIRA and SAIDSA registrations, COIDA compliance, public liability insurance of at least R3 million, and be an accredited implementation and support partner of the access control software developer. Companies with a project manager holding an electronic engineering diploma, project management qualification and OEM training certification, and with at least five years of relevant experience, are well positioned. Exempted Micro Enterprises, Qualifying Small Enterprises, and women-, youth- or disability-owned businesses may benefit from specific goals points, provided they submit valid B-BBEE certification. Consortia and subcontracting arrangements are permitted subject to the 25% subcontracting limits.
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